This is the IT public knowledge base to assist UMES teammates and guests with common technology-related issues.
Need help?
- Contact our Help Desk
- Online at https://help.umes.edu
- Phone at 410-651-8324
Frequently asked questions
- Google Apps Training and Tutorials
- Accessing ImageNow From Anywhere
- Connecting to UMES Wireless
- E-mail Access
- How to recover UMES Gmail Emails
- Making Your Blackboard Course Available to Students
- How to update your directory and contact information
- How to get Office 365 Applications
Waters Hall and Help Desk Telephone Support Hours
| Days | Hours |
|---|---|
| Monday - Friday | 8:00 AM - 4:30 PM |
| Saturday - Sunday | Closed* |
*The Frederick Douglass Library will be open on weekends and nights. Please see Library Hours for more information.
Other resources
- UMES Instructional Technology (Blackboard, Echo 360, Respondus)
- myUMES Portal
- UMES Home
Follow us @UMESInfoTech to see the latest information on outages and maintenance |