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These instructions assume you have been added as a delegate to the other mailbox

Step-by-step guide

...

  1. Log into your mailbox. 
  2. From the Tools menu, choose Account Settings... . 
    1. In Outlook 2010, from the File tab, choose Account Settings. From the drop-down menu, choose Account Settings... . 
    2. In Outlook 2007 and 2003, from the Email tab, select your account and click Change... . 
  3. Click More Settings... , and then from the Advanced tab, select Add... . 
  4. Type the name of the departmental Exchange mailbox (e.g., Automotive), and click OK. 
  5. Click OK again to close the More Settings window. Click Next, then Finish, and then Close. 

Outlook 2003

  1. Log into your mailbox. 
  2. From the Tools menu, choose Email Accounts... . 
  3. Under "Email", select View or change existing email accounts, and click Next. 
  4. In the Email Accounts window, select Microsoft Exchange Server, and then click Change. Click More Settings... . 
  5. In the Microsoft Exchange Server window that appears, click the Advanced tab. 
  6. Under "Mailboxes", click Add... . 
  7. In the Add Mailbox window that appears, under "Add Mailbox:", enter the name of the Exchange mailbox (e.g., Automotive), and click OK. 
  8. Click Apply, and then OK. 
  9. In the Email Accounts window, click Next, and then Finish. 

How to Access a Shared Mailbox in Gmail.docx


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