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When trying to grade an assignment which has been submitted through SafeAssign

Problem

When trying to grade an assignment which has been submitted through SafeAssign you receive the following error.

Solution

SafeAssign needs to be resynced.

  1. Login to Blackboard 
  2. Click on Control Panel 
  3. Click on Course Tools
  4. Click on SafeAssign
  5. Click on SafeAssign Items
  6. Click on Synchronize this Course in the upper right.