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There are several options available for changing your password.  This page provides specific instructions as well as some tips for things to check after a password change to prevent lockouts.

Change password while logged in to a domain computer

  1. Login to a domain computer such as your workstation or a lab computer.
  2. Once you are logged on hit "Ctrl+Alt+Del" 
  3. You are going to be given an option to change your current password 
  4. Note that if your password will not change if reset in the last 48 hours.

Change password online

  1. Go to in your browser.
  2. Click the 'Reset Password' link.
  3. Enter your username and click OK.
  4. Answer your security questions and click OK.
  5. Enter your new password and follow any prompts from there.

Preventing account lockouts after a password change

After changing your password, any system or device that has your password saved will attempt to use your old password until it is changed on that device.  This can cause your account to lockout.

Wireless on Mobile Most Common Cause

Stored passwords in UMES wireless networks are the most common cause of locked accounts. We recommend you completely remove or "forget" UMES wireless networks on all mobile devices, then reconnect with your new password.


  1. Mobile Devices, Smart Phones, Tablets, e-Readers
    1. Check and change password for your UMES wireless networks.
    2. Check and change password for your UMES e-mail.
  2. Laptop Computers
    1. Check and change password for your UMES wireless networks.
    2. Check and change password in Microsoft Outlook.
    3. Check and change password for any manually mapped network drives.
  3. Domain workstations and laptops
    1. Domain computers can cache your credentials into the system.
    2. Plug into a wired connection while on campus and restart the computer.
    3. While still connected to the wired network, login to the computer with your new password and launch Outlook.