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Background

UMES provides wireless network coverage to all classroom, office and residential buildings.  This document is intended to provide background information as well as help for when issues arise when connecting to UMES wireless networks.

UMES Wireless Networks

  • UMES-FACSTAFF - This network is for UMES employees only.  Authentication as an employee is required.
  • UMES-STUDENTS - This network is for UMES students only.  Authentication as a student is required.
  • UMES-GUEST - This network is intended only for guests of the University.  No authentication is required, however this network is very limited and should not be used by UMES employees and students who have a login account.
  • UMES-STUDENTS-Nuttle - This network is for UMES students in Nuttle Hall only.  Authentication is required.

Devices

  1. UMES IT Staff has tested and confirmed wireless works with a variety of devices.  Typically any device that supports WPA2 Enterprise wireless networks will work.  These include Mac OS X and Windows devices, Chromebooks, as well as Android and iOS devices such as the iPhone and iPad.
  2. Some lower-cost tablets as well as the Amazon Kindle devices do not support WPA2 Enterprise.

NUTTLE ONLY Wireless

There is a new wireless network that is only available in Nuttle Hall, “UMES-STUDENT-Nuttle”.  This wireless network is designed for use by stationary devices within Nuttle Hall that require wireless Internet access, i.e. gaming consoles, smart TVs, media devices, etc. 

 Here’s how to connect to UMES-STUDENT-Nuttle:

  1. When you are asked for the network password, enter the UMES campus phone number 4106512200 (no dashes)
  2. Additionally, you may have to open a browser and logon using your UMES username and password.

This wireless network is designed for use by stationary devices within Nuttle Hall that require wireless Internet access, i.e. gaming consoles, smart TVs, etc. 

Devices such as mobile phones, laptops, tablets, etc, that roam on campus from building to building should connect to the “UMES-STUDENT” network to achieve a better, more consistent wireless connection while roaming.

Troubleshooting Connection to UMES Wireless

iOS Devices (iPad, iPhone)

  1. On your device go to Settings > Wi-Fi
  2. Disable Wi-Fi and wait about 10 seconds.
  3. Re-enable Wi-Fi.
  4. Find the connection you were having issues with in the list of available networks and tap on the Information Icon.
  5. Tap 'Forget This Network' and confirm removal.
  6. Select the network again from the list of available networks.
  7. Enter credentials when requested.
  8. When prompted about the secure certificate tap 'Accept'.
  9. If you are still having issues, shut down your device.  Start it back up after 10 seconds and try these steps again.
  10. If you are still having issues, please contact our Help Desk.

Note: Due to a recent iOS upgrade It appears that iOS devices can see the student network but cannot log on. The workaround is as follows:

  1. Select “Other Network” and manually type the SSID (UMES-STUDENTS). 
  2. Select “WPA2 Enterprise” for security and enter your credentials. (see example below)

Windows 8

  1. On your system go to the Network settings screen.
  2. Disable your Wi-Fi and wait about 10 seconds.
  3. Re-enable Wi-Fi.
  4. Select 'View Connection Settings'
  5. Select 'Manage known networks'
  6. Under the 'Choose a network to forget' choose all UMES wireless networks and select 'Forget'.
  7. Go back to the network settings screen.
  8. Select the appropriate wireless network and enter credentials.
  9. When prompted about the secure certificate tap 'Accept'.
  10. If you are still having issues, restart your system and try these steps again.
  11. If you are still having issues, please contact our Help Desk.

Windows 7

  1. TBD